When your car quits near the river or along I-55, a dispatcher coordinates the closest truck, matching your vehicle’s weight and situation. Light-duty wheel-lift suits tight downtown spots, while a flatbed keeps all four tires off the road for longer hauls to Blytheville or Memphis. Expect the driver to document the condition, secure the load, and follow Mississippi County rules.
Pros and cons of common options
Flatbed:Pro-safer for AWD and low-clearance cars; Con-may cost more and need room to load.
Wheel-lift:Pro-fast in narrow streets; Con-not ideal for damaged or AWD drivetrains.
Roadside assist:Pro-jump starts, tire changes, and unlocks can avoid a tow; Con-limited if the car won’t run.
What to expect
Ask for ETA, base rate, mileage, and after-hours fees; verify drop-off and payment. While waiting, move off the shoulder, use hazards, and share your GPS pin. Good operators explain each step, photograph tie-downs, and release your car only to the named recipient.